This could be the perfect time to up your game. Here are a list of books that impacted my ability to lead restaurants. In this raw and uncut episode I give some micro 'off the cuff' book reports on the following books. 

1. 'Upset to Happy in One Conversation' This is for free download on my website found here. Well, the cost is your email address. Understanding how to talk a guest and/or an employee from upset to happy is one of the most valuable tools a restaurant manager can own. 

2. Emotional Intelligence: Why It Can Matter More Than IQ By Daniel Goleman

3. Emotional Intelligence 2.0 by Dr. Travis Bradberry & Jean Greaves

4. Never Split the Difference - Negotiate Like Your Life Depends on it - By Chris Voss

5. Author Simon Sinek - Start with Why, Leaders Eat Last & The Infinite Game

Here is my favorite TED Talk by Simon 'Why Good Leaders Make You Feel Safe'

6. Turn the Ship Around - (Retired) Navy Capt. David Marquet

7. Author Michael Bungay Stanier - The Coaching Habit & The Advice Trap

8. Yes, and - Kelly Leonard

9. Radical Candor - Kim Scott

Here is the link to the Video mentioned in the podcast of the joint project of 6 & 7. The Feedback Loop  

10. Restaurant Operator's HR Playbook - Carrie Luxem 

11. Warrior Diet - Ori Hofmekler

12. 'The Ordinary Heroes of the Taj' in December 2011 Harvard Business Review

   I truly hope that these books help you as much as they helped me. Enjoy and looking forward to your feedback.